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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,075 ratings
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Problems in the last 24 hours in East Hartford, Connecticut
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in East Hartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near East Hartford, Hartford County, Connecticut
The most recent Comcast Xfinity outage reports came from the following cities:West Hartford, Hartford, Bolton, Glastonbury, South Glastonbury, New Britain, Manchester, Wethersfield, Windsor, Vernon, East Windsor, Newington, Simsbury, Berlin and Bloomfield.
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| City | Problem Type | Report Time |
|---|---|---|
 West Hartford | Internet | |
| Hartford | Internet | |
| Hartford | Internet | |
| Hartford | Wi-fi | |
| Bolton | ||
| Glastonbury | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near East Hartford, Connecticut
Latest outage, problems and issue reports in East Hartford and nearby locations:
- Jose Cabrera-Baez (@JoseCabreraBaez) reported fromHartford, Connecticut
For you jerks at Comcast that treat your customers like crap and disrespect them at every corner, I hope one of you useless ******** in the chat dept reads this tweet. You might not know yet but, you are going to join the ranks of the unemployed very soon because you don’t care.
- *Ms.JaimeLee* (@1JaimeLee) reported fromHartford, Connecticut
& it's #Monday Not a regular one#mondaythoughts If you DON'T need to go out then #StayHome ..Yet a walk will help many, #StaySafe practice #SocialDistancing #MondayVibes Want to stay in bed& Hope this @Xfinity wifi stops shutting off&on..🌤ENJOY the day #Hartford & #Connecticut
- Click Link For New Music†✞† (@VirusFiles_) reported fromHartford, Connecticut
dude can someone let me borrow their xfinity wifi password all the way in connecticut cause tmobile is ****
- pete.garofalo ❌ (6-0) (@PGar58) reported fromHartford, Connecticut
@AndyCritiques AT&T is desperately trying to bundle DirecTV with cell phone service. Every time I go to AT&T they hound me about DirecTV. But until they have an Internet product that beats Comcast, Cox, etc, I won’t consider it.
- yung vegan (@_demayonnaise) reported fromHartford, Connecticut
i just disassembled my entire internet router for 20 minutes and honestly might’ve broken a part of it only to log onto xfinity and see there’s a reported outage in my area lmfaoooncjfskkssk i really thought i was doing something !
- FACEY SHOT IT™️ (@Faceyshotit) reported fromHartford, Connecticut
@comcast @Xfinity sure knows all the wrong time to stop ******* working WTF SMH
- Dave Snyder (@therealDSnydes) reported fromRocky Hill, Connecticut
Me: Comcast is the evil empire and nothing could possibly compare to their terrible service. *Moves to Connecticut*#Coxcable: "Hold my Beer"
- Ashley W (@ashleyweidner) reported fromEllington, Connecticut
@Xfinity your customer service is soooo difficult to contact. I have tried twice to get a new account and was just disconnected again. Can someone PLEASE help me?
- Robert J Slamon (@rslamon) reported fromHartford, Connecticut
@ATT I want to get HBO Max but I'm a kind of bummed that it wont be carried on Comcast or Amazon.If that happens I'll cancel all my other channels and make HBOMax my only service.
- George Connor (@ConnorGolf) reported fromBolton, Connecticut
Hey @comcast your international web of customer service reps might possibly combine the worst combination of poor service in the history of customer service. #fail
- Seshu (@PicSeshu) reported fromAvon Park South, Connecticut
@comcastcares Just sent the DM. Easier to get things done on Twitter than on your phone support system.
- SAI ST.PATRICK 🇨🇺 (@SexySaida) reported fromEast Hartford, Connecticut
How is @Comcast charging me $300 😩 imma pay it and disconnect ******** out of them sorry Kymani has to be another way no fortnight for a while TUH
- Queenie_EA (@enid_almodovar) reported fromNew Britain, Connecticut
WTF @Xfinity it would be a huge mistake to drop @Power_STARZ My fam is planning to move on the last week of Nov & we have the choice to go to @DIRECTV We’ve been a customer for more than 10 yrs & we will switch if you drop @STARZ #KEEPSTARZ #PowerSeason6 #xfinityfail
- Troy Bolton (@AlexYaldeh) reported fromNew Britain, Connecticut
@SnazzyQ @JGfromOC I have Xfinity and use a few TB a month and never gotten capped lmk if you want data to show that
- Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut
@Xfinity I'm a paying Customer and can never connect to their hotspots
- samantha (@ssamrezz) reported fromWest Hartford, Connecticut
Glad that we have power still but not having internet ******* blows. @Xfinity HELP.
- T-Mobile #1 Fan (@FilandroAlan) reported fromHartford, Connecticut
@JohnLegere @comcast comcast sucks cut the cord!!
- irishtrish10 (@irishtrish10) reported fromWest Hartford, Connecticut
So fed up with @Xfinity! Constant problems with cable/wifi &no help from website or app. I’m tired of troubleshooting, rebooting and chatting with someone online- it hasn’t helped! Requested a call back and they called and then said they couldn’t take my call and to call back!😡
- Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut
Monday morning #xfinity internet not working again. #damnit #garbage
- Yvonne Renee Davis (@Teleos1) reported fromBlue Hills, Connecticut
@Xfinity @comcast @comcastbusiness Howard K. Hill of Howard K. Hill Funeral Services w/offices in Bloomfield, Hartford & New Haven has a huge problem conducting because your cable service isn't working. This is costing the business $$$. He's located at 94 Granby St. Bloomfield.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- 9+% ABV (@MN_Izzone) reported
@WorldofIsaac @LittleItalyTony $75 but I would be spending it even if I had satelliteI won’t do business with ComCast as they are anti-Net-Neutrality and their lobbyists are the cause of the issue you are seeing with YouTubeThey also form localized monopolies, which is anti-capitalism
- Lori Lawley (@cathfive) reported
Still can’t get your tv schedule right. @Xfinity @comcast @TiVo #Atlanta West sucks at cable. Why have a schedule if it’s wrong?
- CC (@ccdatboisteed) reported fromBellwood, Illinois
@Xfinity their communication skills between the customer service employees from what I the customer communicates about my problems and account always gets lost and they do Nothing . But that bill comes directly and Like The Mob they will shut your service off for $2 #notfair
- Quigs (@Quigs8816) reported
@phicago @YouTubeTV Are you suggesting cable is better? The cable provided by companies like Comcast, known for their stellar customer service and fair pricing?
- Hope (@momimbored) reported
@S_Michele_F @comcast @Xfinity What terrible service! Do you have another option?
- Becky Truelov (@btpeak) reported
@Xfinity When are you giving us an internet update For Colorado Springs? You've blocked all responses for 3 days. But I still get texts about "exciting service changes"HOW ABOUT COMMUNICATING ABOUT OUTAGES!
- Over the Volcano (@BFthrift) reported
@StevenTDennis @love_life49 In VA, Shentel is rolling out fiber-optic service w/“Glo Fiber”. We’ve had it three months after moving to SW Virginia. 1 gb @ $80 month. We initially tried Cox Cable but it was, unbelievably, worse than Comcast. Adding Netflix & Amazon prime, YouTube TV, it’s manageable.
- April☮ (@Awesome_Apryl) reported
Ready to cancel @Xfinity at this point. All channels down and saying I have to subscribe when I already PAY FOR THEM!!! 🤬🤬🤬🤬
- Jared (@jaredhoutsma) reported
@piggenres @tylermason21 I forgot about that, but never assume Hulu/ESPN can overcome incompetence. Comcast/Universal ran into this a few years ago if I remember correctly.
- Gabe Sipes (@realgabesipes) reported
@WorldofIsaac I have fiber internet which is markedly better than the Comcast internet that I would have to bundle to get a reasonable cable package. Otherwise, a decent cable package on its own with no bundle still costs more than the streaming service I choose
