About Embassy Suites by Hilton Kansas City Plaza
Steps from the Country Club Plaza and historic Westport, the Embassy Suites by Hilton Kansas City Plaza is a smoke-free property in the heart of downtown.Every spacious two-room suite includes either one king or two double beds, as well as a comfortable sleeper sofa, two flat-screen cable televisions, a mini-refrigerator, coffee maker, and microwave. Executive suites additionally offer a fireplace and board room table.The Embassy Suites by Hilton Kansas City Plaza features a unique, bi-level swimming pool, whirlpool, and sauna. A fitness center, business center, and coin laundry are also available on site.Guests enjoy a free cooked-to-order breakfast each morning, as well as complimentary drinks and snacks at the nightly Evening Reception. Open for lunch and dinner daily, the Cattleman's Restaurant features Omaha steaks.Attractions within a short drive include the American Jazz Museum, Harrah's Riverboat Casino, and the Kansas Speedway.
Top amenities
- WiFi in lobby
- Free WiFi(Unavailable)
- Pool
- Spa(Unavailable)
- Parking
- Pets
- A/C
- Restaurant
- Hotel bar
- Gym(Unavailable)
Rating overview
6.6
trivago Rating Index®based on 2251 reviews from:
- Hotels.com(6.6/10)
- LocationVery good (8.1 / 10)
- RoomsFair (7.4 / 10)
- ServiceVery good (8.3 / 10)
- CleanlinessFair (7.4 / 10)
- Value for moneyFair (7.3 / 10)
Positive Reviews
positive:
Top-notch staff..
Many guests have given the front desk and gift shop staff rave reviews for their personable and professional customer service, commenting often on their smiling faces and knowledge of the area. Compliments are also due to the chef; many guests enjoy the complimentary breakfast buffet, and dinner in the hotel restaurant. The wait staff are often described as friendly and attentive.
positive:
Clean, comfortable rooms..
Many guests have described the rooms as comfortable, clean, and spacious. The two-room layout is a hit with most guests, especially families and groups who value the privacy and flexibility.
positive:
A convenient location and a nice pool..
The Embassy Suites Kansas City - Plaza is within walking distance of the Country Club Plaza and the historic Westport area, though some guests appreciate getting a lift to these places in the hotel's complimentary shuttle, which has a two-mile radius. Families and kids especially enjoy the bi-level pool, which has separate shallow and deep areas.
Negative Reviews
negative:
Old and tired..
The hotel is older, and guests generally agree that the rooms are not aging gracefully. Dated furnishings and deccr, an "old" or "musty" smell, and assorted maintenance issues related to the age of the bathroom fixtures, air-conditioning, and furniture are often reported.
negative:
Breakfast is for early birds..
Though the complimentary breakfast has received many positive reviews, the general opinion seems to be that the space is not large enough to accommodate the crowds. Guests who arrive after 8:00 am report a "feeding frenzy" atmosphere, with stiff competition for the available tables and overwhelmed staff.
negative:
Room for improvement in housekeeping..
Several guests discovered some room for improvement in housekeeping; the windows, carpets, and bathrooms are among the top issues. Some guests were disappointed to find that their room was not made up every day of their stay.
All amenities
Property amenities
- Entrance hall/lobby
- Express check-in
- Lift
- Parking
- Porter service
- Pets allowed
- Hotel bar
- Indoor swimming pool
- Convenience store
- Conference rooms
- Non-smoking rooms
- Restaurant
- 24-hour reception
- Snack bar
- Deck chairs
- Towels at the pool
- Laundry service
- WiFi in public areas
- Room service
- Shoe cleaning
- Fax/Modem access
- Concierge
- Pool
- Luggage storage
- Housekeeping
- Free WiFi
- Breakfast
- Hand sanitizer provided
- Masks provided
- Safe distance
- Response protocol
- Online check-in/check-out
- New safety protocols
- Cashless payment
For children
- Cot
- Playground
Wellness / Spa
- Sauna
- Hot tub
Room amenities
- Ironing board
- Openable windows
- Television
- Central heating
- Electric kettle
- Air conditioning
- Pay-TV
- Desk
- Sitting area
- Safe
- Cable TV
- WiFi
- Microwave
- Fridge
- Coffee machine
Sports facilities
- Pool table
- Fitness
Theme / Type
- Convention hotel
Arrival / Departure
- Check in: 16:00
- Check out: 11:00
Contact
220 West 43rd Street , 64111 , Kansas City , USA
Telephone: +1(816)7561720|Fax: +1(816)7563260
Frequently Asked Questions about Embassy Suites by Hilton Kansas City Plaza
Is there a pool area at Embassy Suites by Hilton Kansas City Plaza?
Yes, Embassy Suites by Hilton Kansas City Plaza offers 1 pool area.
Are pets allowed at Embassy Suites by Hilton Kansas City Plaza?
Yes, Embassy Suites by Hilton Kansas City Plaza has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Is parking available at Embassy Suites by Hilton Kansas City Plaza?
Yes, Embassy Suites by Hilton Kansas City Plaza provides Parking for guests.
What time is check-in and check-out at Embassy Suites by Hilton Kansas City Plaza?
Check-in at Embassy Suites by Hilton Kansas City Plaza is available from: . Check-out time is by .
Where is Embassy Suites by Hilton Kansas City Plaza located?
Embassy Suites by Hilton Kansas City Plaza is located in 220 West 43rd Street, 64111, Kansas City, USA.
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Explore nearby attractions
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