The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 821 |
| Seattle, WA | 418 |
| Atlanta, GA | 384 |
| Denver, CO | 379 |
| Washington, D.C., DC | 376 |
| Philadelphia, PA | 368 |
| Houston, TX | 358 |
| San Francisco, CA | 254 |
| Miami, FL | 252 |
| Portland, OR | 238 |
| Sacramento, CA | 226 |
| Oakland, CA | 187 |
| Boston, MA | 182 |
| Detroit, MI | 176 |
| Brooklyn, NY | 169 |
| Orlando, FL | 165 |
| Minneapolis, MN | 143 |
| Littleton, CO | 139 |
| Indianapolis, IN | 135 |
| New York City, NY | 134 |
| Jacksonville, FL | 110 |
| Tampa, FL | 110 |
| Pittsburgh, PA | 107 |
| Salt Lake City, UT | 99 |
| San Jose, CA | 93 |
| Baltimore, MD | 86 |
| Harrisburg, PA | 84 |
| Dallas, TX | 77 |
| Phoenix, AZ | 67 |
| Stockton, CA | 61 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Detroit Pistons Standard (@PistonStandard) reported @trademarktaz Damn. I have watch on the fox sports go app, friends Comcast login. I wish I could watch it on youtube tv
- Mom Cullen (@Spark7210) reported
@sacca Thank you. While I am fortunate enough to afford the outrageous monthly Comcast bill I totally understand how some people cannot. I applaud you and those who tried to supply internet access for all. Suppression of any kind SUCKS!! #VoteThemAllOut
- Jeanne (@JeanneGustaf) reported
My phone can connect to wifi but not my laptop? What in the xfinity ****?
- Paul Schaeflein (@paulschaeflein) reported
@DonKirkham I don’t have a proxy. Is there a way in PWSH to show any proxy config that is there? I’m a network idiot. And my laptop is plugged directly into the box that Comcast Business put in my office...
- Jay Dilks (@DilksJay) reported
@sacca San Fran only cares about kickbacks from ATT & Comcast along with the taxation of those incumbents. A gift cuts off the taxation of those two. Government cares about themselves, not the Citizens. It’s a simple equation. Free = Freedom. Bad for Tax Flow.
- R. Stephen Browning (@BrowningStephen) reported
Anyone else here in the #Tucson foothills experiencing a @comcastcares #ComcastXfinity wifi outage? For me that means no internet, no TV and no land line. The CS care acct. above can't locate my acct. that I've had for years. Maddening!
- karsh (@karsht8) reported
I will never recommend xfinity again! Garbage technical support! Utterly garbage - it almost feels like you don't want people to self-install
- ann baum (@annbaum28151056) reported
@emptyset404 @Xfinity @ZagMBB Same here! They are so disgusting, every month they try to bill me for netflix, or add some other crap onto my bill. It's consumer fraud, and they need a class action lawsuit.
- Yessenia (@yessenia_fau) reported
@Lapp @comcastcares AT&T is the worst for internet! I need to switch 😭
- sophia labeko (@sophialabeko) reported
@Xfinity @culturejedi My service has been down for over a day! Wound be great to know a little more about what’s happening and when to expect it back. We’ve received zero communication about the outage.
- Arizona Smith (@az_smith) reported
@ASUSUSA can you please ad the feature on your routers where when the maximum data is reached for month that the internet connection shuts down. Help save us from overage on our internet bill. #StopTheSteal #HelpYourCustomers #Xfinity
- aka the same name (@MackMoli) reported
Xfinity is so trash. There’s been an outage over here in Oakland since Friday.I was tryin to do some work this weekend and can’t do a ****** thing @Xfinity
- Jen (@love313to906) reported
Seriously, @Xfinity, you suck. So, here's the story, I've just moved. I go to an xfinity store to get new equipment cuz I've had the same modem for years. Service gets transferred everything seems good. Go home to set it up and download the app to activate it. App tells me my
- trevell (@lastlaughboy) reported
i’m getting ATT y’all ******* suck bro y’all have a outage every other ******* day people got **** to do you stupid ******* @Xfinity ******* idiots
- Kenny Fielding (@fielding81) reported
@comcastcares you gotta do better with customer support. Terrible experiences this morning for a long time customer, and former employee
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