Comcast Xfinity Outage in Sterling Heights, Michigan (2024)

The latest reports from users having issues in Sterling Heights come from postal codes 48312, 48310 and 48314.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Sterling Heights, Michigan

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Sterling Heights, Macomb County, Michigan

The most recent Comcast Xfinity outage reports came from the following cities:Southfield, Sterling Heights, Warren, Royal Oak, Bloomfield Hills, Lathrup Village, Oak Park, Clinton Township, Berkley, Rochester Hills, Macomb, Troy, Washington, Grosse Pointe Woods and Eastpointe.

City	Problem Type	Report Time
Southfield	Internet	2 days ago
Sterling Heights	Internet	2 days ago
Warren	Internet	2 days ago
Warren	Internet	2 days ago
Royal Oak	Internet	3 days ago
Southfield	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Sterling Heights, Michigan

Latest outage, problems and issue reports in Sterling Heights and nearby locations:

• Mark Van Osdol (@markvanosdol) reported 3 minutes agofromGrosse Pointe Farms, Michigan

  @WorldofIsaac I have Hulu and not being able to get FSD/Bally's really sucks, but I'm not going to pay an extra $100/mo. to get that one channel either. Also, from what I've read about Sinclair, they may pull Bally's from Xfinity and offer as a streaming service at an exorbitant rate.

• Willi H2O (@Willi_H2O) reported 10 minutes agofromWarren, Michigan

  @nixcaden200 Negatory there.Owned a computer since 1986, built them, fixed them, programmed them.#Comcast Sucks ***

• Tonya (@Tonya057750625) reported 11 minutes agofromFraser, Michigan

  @pulte Omg!! Bless u, I just got all caught up on rent, get home yesterday note rent changed recertification please pay $-75 , went up for the next year, DTE- $310, Consumers- gas-$400, xfinity- been using antenna still charging me $720- my car insurance lapsed -3 have broke down cars

• Kevin Hustek (@kevinhustek) reported 13 minutes agofromChesterfield, Michigan

  @Xfinity @XfinitySupport five months and four service tickets later and we still don’t have our service line buried. What’s it going to take to get this work done? Unbelievable.

• Dave Herndon (@NHDaveH) reported 15 minutes agofromSterling Heights, Michigan

  For those following along today, @Xfinity /@XfinitySupport has done nothing to fix my connectivity issues, internet has been down 5 times today, and everyday for a week straight. They offered to lower my monthly bill, if I sign a new contract. Lol!

• Barbara Hanley (@HanleyBarbara) reported 18 minutes agofromTroy, Michigan

  @XfinitySupport need to discuss my recent bill. $100 to have someone come & fix something that was Comcast fault????

• ShoppingTutor (@shoppingtutor) reported 19 minutes agofromAuburn Hills, Michigan

  @Xfinity Your automated system sucks! Where is the “other” option?! So you get kicked out of the automated system to restart the modem? It’s not a connection issue! WTF! #notawardwinningservice

• prince$$ (@sisialexandria) reported 22 minutes agofromLathrup Village, Michigan

  Okay I need to return my xfinity **** now. It’s been in my trunk for months.

• Mike McClure (@mikekmcclure) reported 30 minutes agofromClawson, Michigan

  I can not express how much I hate @Xfinity automated service. Must be the most unhelpful AI on the planet. Can I have a human please!

• Steve Schneider (@SM1_Schneider) reported 30 minutes agofromRoseville, Michigan

  @comcast why are your commercials so horrible?

• Daryl Savage (@daryls79) reported 31 minutes agofromClinton Township, Michigan

  Hey @Xfinity @XfinitySupport remember when my call got escalated and your rep was gonna call me back at 6:30 on Wednesday to see if my service was better, but clearly forgot and my service still doesn't work.

• Brandon Folsom (@folsombrandonj) reported 33 minutes agofromHarrison, Michigan

  @FEETUSDELEETUS_ @destinytrack I had 1 gig Comcast. Never many issues with connection or latency. Pretty clean all around.

• Scott (@greythound11) reported 33 minutes agofromAuburn Hills, Michigan

  here today all I heard was, "I can't" from a customer service manager. Congratulations you have taken over the top spot on horrible customer service from @Xfinity

• Dave Herndon (@NHDaveH) reported 41 minutes agofromSterling Heights, Michigan

  Anyone have suggestions for internet that isn’t @Xfinity? I’ve had at least one outage a week for the last 6 weeks. I need more dependability than that.

• D2 Teddy Bowtie 🐻 (@d2hildreth) reported 43 minutes agofromFerndale, Michigan

  @Xfinity my stream app stuck on the purchase Screen. I’m trying to watch the game and I can’t get anyone on the phone. Somebody help

• Willi H2O (@Willi_H2O) reported 48 minutes agofromWarren, Michigan

  @XfinitySupport The catch is - Comcast failed to help - repeatedlyIt's getting tiresome. People don't listen, don't act.Function like robotic sheep, unable to do XYZ,Pre-program A = B , nothing else, no realitythat includes glitches, mistakes, screw ups

• A Fed-up American (@AFedupAmerican1) reported 49 minutes agofromClinton Township, Michigan

  @Xfinity Our cable, internet & phone service has been out for 6 hours. There is no way to get accurate status or a projection of when service might be back on. @Xfinity is so automated they won’t talk with you anymore.

• millz (@__KMILLY) reported 51 minutes agofromSouthfield, Michigan

  why ******** did the xfinity rep just tell me “i’m tired of talking for the whole day and you’re not listening” after he done sat up here & said a bunch of **** i didn’t ask him

• Lea M (@LeaM777777) reported 57 minutes agofromHarrison, Michigan

  @VerizonSupport You’re a joke!! All of y’all!! T-Mobile! Att Sprint Comcast Xfinity it doesn’t matter all of y’all are saints. It’s about making the world go round. I never received a free iPhone. Not one. So go fudge yourself

• JOE JOE no last needed (@joejoetill) reported 58 minutes agofromClinton Township, Michigan

  @comcast sucks

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Jay (@Jaciku_) reported 7 minutes ago

  @SkepticalPickle Gimme >:( xfinity is slow

• eva! (@evatheexplorer) reported 8 minutes ago

  xfinity support is in their villain era

• UdubAlumni (@UdubAlumni) reported 9 minutes ago

  Is it a requirement that you have to be a Prick to get hired for Comcast Customer Service?And I'm representing a multi-billion dollar company on this exchange with them.

• Joe Gordon (@Joe_the_L) reported 10 minutes ago

  @David_J_Bier Comcast yes obv. benefits from monopolies, and is still representative. The bigger the company, the more impunity, and the less interest in customer service. "We're number two, so we try harder." It's a real thing. Bigger means more economies of scale, and less care.

• Sergey (@p1co) reported 11 minutes ago

  @Xfinity Not a good first impression you're making with your on-boarding process, and it is further aggravated by your less-than-capable customer service. 🤬🤬🤬

• Adira Slattery (@AdiraSlattery) reported 13 minutes ago

  @GilaRPGs i had rcn for years, they were really consistent until the pandemic put a strain on their network. we have comcast at our new place and honestly it hasn't dropped once in 3 months now

• Doc Gnomenclature (@DocGnomenclatur) reported 14 minutes ago

  I would estimate that I have experienced a total of 9 months degraded service and 4 months of no service over the course of being a loyal yet dissatisfied customer of 4 years. @Xfinity @XfinitySupport what do you propose to make this right?

• Chetan Moolky (@cmoolky) reported 16 minutes ago

  @comcast One of the worst customer service as well as the interactive service

• 10 (@tmchugh97) reported 16 minutes ago

  I find it hilarious that on YouTube I get a ad about xfinity saying unbeatable internet while it buffers because my @Xfinity internet sucks at the moment

• One hell of a Tim(e) (@FatedTim) reported 18 minutes ago

  @CONEY Comcast is just as bad if not worse imo